 |
Middle managers – especially those who deal with the outside world, like people in sales – are often the first to realize that what worked before doesn’t quite work anymore; that the rules are changing.
|
021 |
 |
New techniques, new approaches, new technologies can upset the old order, mandate a new set of rules and create an entirely new climate in which to do business.
|
028 |
 |
A fundamental rule in technology says that whatever can be done will be done.
|
063 |
 |
There may be rules in storytelling, but the more they are visible the less the story will engage.
|
117 |
 |
Social psychology teaches us that shoppers indulge in ‘thin-slicing’ – screening out most information, and retaining thin slices of important information kindled by cues, along with a set of pre-programmed rules.
|
186 |
 |
You cannot force a square peg into a round hole, and you cannot force the complex to conform to rules meant for the merely complicated.
|
065 |
 |
The 10/20/30 Rule of Presentations is that you should use ten slides in twenty minutes with a minimum of thirty-point text.
|
142 |
 |
The right way to treat customers is to do what’s right for them, not adhere to rules, so put your customers in control and let your employees do the right thing.
|
281 |
 |
Agile teams have one simple rule when it comes to roles: you do whatever it takes to help your team get the job done.
|
082 |
 |
…people trump process. In all situations, there are rules, and then there are the rules for breaking the rules.
|
190 |
