 |
Many unhealthy behaviors continue for years within organizations because confronting them openly simply isn’t done.
|
057 |
 |
Bringing a simple solution to a complex behavioral challenge almost never works.
|
068 |
 |
…the first problem influencers often face is that good behaviors feel bad while bad behaviors feel good.
|
078 |
 |
Getting people to create their own direct experience is a powerful way to help them connect to genuine human consequences and ultimately find more significance in vital behaviors.
|
093 |
 |
Much of what we do to transform intrinsically unpleasant behavior into something enjoyable is merely turning it into a game.
|
109 |
 |
…when people predict that their actions will lead to catastrophic results, these failure stories lead to self-defeating behavior.
|
131 |
 |
If you want to succeed at influence, then spend more time than you suspect you’ll need engaging people in practicing the new behaviors.
|
142 |
 |
To harness the immense power of social support, sometimes all you need to do is to find – or better yet, be – the one respected individual who flies in the face of what everyone else has done…
|
150 |
 |
…the living examples of other humans’ behaviors will exert power only to the extent that the person who is modeling the vital behaviors is truly respected.
|
153 |
 |
All behaviors are ambiguous. People will interpret them as they see fit.
|
156 |
