 |
It’s not enough to keep our ears open; we have to demonstrate that we are totally engaged.
|
149 |
 |
Speak sincerely to your audience, and people will want to listen to your message and root for and contribute to the success of your idea.
|
17 |
 |
…leaders must surround themselves with capable, strong, competent advisors – and then listen.
|
61 |
 |
It is important that we listen to lawyers, but only for a second opinion. Your opinion ought to be the first – and the last.
|
86 |
 |
Those who don’t ever want to hear bad news don’t want to know when they are off course.
|
123 |
 |
By listening intensely, a negotiator demonstrates empathy and shows a sincere desire to better understand what the other side is experiencing.
|
16 |
 |
Contrary to popular opinion, listening is not a passive activity. It is the most active thing you can do.
|
16 |
 |
It’s really not that easy to listen well.
|
27 |
|
…neither wants nor needs are where we start; it begins with listening, making it about the other people, validating their emotions and creating enough trust and safety for a real conversation to begin.
|
28 |
 |
…if we’re too much in a hurry, people can feel as if they’re not being heard and we risk undermining the rapport and trust we’ve built.
|
30 |
