 |
The cultivated chaos of the open office encourages interaction between employees distinct from one another on the org chart.
|
160 |
 |
Instead of exploiting technology to monitor employee performance… the leader must allow team members to monitor him.
|
232 |
 |
All employees should understand that a startup either makes money or dies.
|
015 |
 |
If there’s one thing a CEO must do, it’s hire managers who are better than she is. If there is one thing mangers must do, it’s hire employees who are better than they are.
|
072 |
 |
Every day is a new contract between startups and their employees.
|
184 |
 |
The right way to treat customers is to do what’s right for them, not adhere to rules, so put your customers in control and let your employees do the right thing.
|
281 |
 |
Instead of having employees review numbers and charts depicting the state of customer satisfaction, get them to spend a few hours in support – that drives home the message.
|
283 |
 |
It’s draining and demoralizing for employees to have to listen to management pretend to trust them while behaving as if they don’t.
|
044 |
 |
…if you have to think about it in terms of one side having to win… The employee wins. The employee gets their life back, their sanity, and their sense of self-worth.
|
082 |
 |
…many managers would rather have their employees in the building during traditional working hours doing nothing than out of their sight and being productive for their own lives.
|
101 |
