 |
In strong corporate cultures, employees will form similar attachments. They will identify with the company in a very personal way.
|
162 |
 |
Customers will never love a company until the employees love it first.
|
222 |
 |
As employees or members of the group, we need the courage to take care of each other when our leaders don’t. And in doing so, we become the leaders we wish we had.
|
22 |
 |
The number of leaders of companies who work hard to make their employees feel safe when they come in is, sadly, fewer than most of us would like to admit. Work is, well, work.
|
32 |
 |
Better products, services and experiences are usually the result of the employees who invented, innovated or supplied them.
|
116 |
 |
When our relationships with customers or employees become abstract concepts, we naturally pursue the most tangible thing we see – the metrics.
|
129 |
 |
E-mail response time it the single best predictor of whether employees are satisfied with their boss… The longer it takes for a boss to respond to their e-mails, the less satisfied people are with their leader.
|
208 |
 |
Employees’ immediate bosses have far more impact on engagement and performance than whether their companies are rated as great or lousy places to work.
|
17 |
 |
In businesses where a higher proportion of employees report that their immediate bosses care about them, employee satisfaction, retention, and productivity are higher, and so is profitability.
|
18 |
 |
…surveys show that employees with supervisors (or someone else) who care about them as people are happier and more committed to their work.
|
94 |
