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Quotes:

229 Quote(s) Found

Quote Page Number

Feedback is the delicate art of letting people know the score. Feedback gives people information that helps them learn and grow.

203

Remember to respect your own boundaries and the boundaries of others. We never know for certain what someone else has been through and how they will receive the information.

163

We use complaining as a way to get information from others and assess their opinions about certain issues.

175

Complaining helps us feel better, influences how people see us, creates social bonds, allows us to gather information, encourages empathy, and helps create real change.

176

Do you want to risk short-term problems, or do you want to shield people from relevant external information… ultimately to undermine an organization’s future?

81

Tone of voice also conveys a surprising amount of information about our feelings. Others get meaning not just from what we say but how we say it.

83

Growth identity folks aren’t thrown by the contradiction and are motivated to seek accurate information in order to adjust and learn.

194

To truly show up at the office means making room for and labeling your thoughts and emotions and seeing them for what they are: information rather than facts or directives.

203

Brains that face too many choices and excessive flows of information get tired…

214

Intentionally withholding information is the opposite of adding value. We are deleting value. Yet it has the same purpose: To gain power.

68