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There is no going back. It bears repeating that we will never be less transparent, will never have less information, and will never be less connected than we are today.

Now that information is virtually uncontrollable, the power has shifted to those who share it.

At every level of society now, the easy access to information has changed both how we judge organizations and what we expect of them.

Mass information access has fundamentally changed the way we perceive the messages we receive.

When people are connected – when they can share notes and communicate horizontally among themselves – the ability to spin and manipulate information disappears.

…data clearly demonstrates that trust extended by one company to another increases value-creating behaviors, like information sharing, which, in turn, leads to higher levels of trust.

If individuals, inspired by the core values of the group, are to be truly trusted to self-govern then they must have free and unfettered access to the information they need to make sound and reasonable judgments.

Streamlining authority and putting information and decision making in the hands of those closest to the challenge make a team nimble and responsive, two qualities critical to thriving in a fast-moving market.

Transparency between people at all levels… makes these cultures stronger and more effective, and the free flow of information makes cultures more self-governing by increasing trust.

Sharing personal information can help people feel more at ease with you and therefore more willing to think challenging thoughts.