 |
Rather than closing ourselves off to the world, we need to increase our domestic productivity and improve education…
|
169 |
 |
The link is clear – do more to get more – and the system encourages, rather than discourages, improvement.
|
155 |
 |
Without feedback, there can be only a limited sense of achievement and opportunity to improve performance.
|
316 |
 |
People enjoy being praised… but it is a myth that they have no interest in learning what they don’t do well and what they must do to improve.
|
320 |
 |
Employees naturally want to know how they can do their jobs better because improvement will give them a greater sense of achievement and pride.
|
321 |
 |
It is easier for employees to accept the need for improvement… when they believe that management basically likes what they do and is helping them do it even better.
|
324 |
 |
Employees typically do not want their colleagues fired, but they become… supportive if they believe that management has done whatever is reasonable to help the employee improve and has otherwise treated him fairly.
|
345 |
 |
It is so easy to overestimate the importance of one defining moment and underestimate the value of making small improvements on a daily basis.
|
15 |
 |
The difference a tiny improvement can make over time is astounding.
|
15 |
 |
In order to improve for good, you need to solve problems at the systems level. Fix the inputs and the outputs will fix themselves.
|
25 |
