Categories

Your rate of improvement depends on how quickly you can identify and implement good ideas.

To avoid getting stuck at a local maximum, you want to make sure you cast a wide net in coming up with potential improvement ideas.

…old habits die hard and new products or services need to offer dramatic improvements to shake users out of old routines.

If the innovator has a clear conscience that the product materially improves people’s lives – first among them, the designer’s – then the only path is to push forward.

…we can listen to the research, drag our business and personal practices into the twenty-first century, and craft a new operating system to help ourselves, our companies, and our world work a little better.

Every day you’ll be a better negotiator than you were yesterday, and one day, for the first time in your business life, you’ll start to achieve at a level approaching your potential.

Members of great teams improve their relationships by holding one another accountable, thus demonstrating that they respect each other and have high expectations for one another’s performance.

Recent experiments show that having even one negotiator who brings a scientist’s level of humility and curiosity improves outcomes for both parties…

It takes confident humility to admit that we’re a work in progress. It shows that we care more about improving ourselves than proving ourselves.

In every industry worldwide, businesses have to perform at the highest standard, and then get continually better, just to be competitive. Great performance is becoming more valuable.