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…capturing placeholders for anything that is incomplete or unprocessed… noticeably enhances your mental well-being and improves the quality of your communications and relationships…

Productivity will improve only when individuals increase their operational responsiveness. And in knowledge work, that means clarifying actions on the front end instead of the back.

…there is nothing noble about withholding information that can help an employee improve.

Once we… start systematically rethinking how we work, we’ll inevitably create short-term inconvenience on our way to long-term improvement.

You must… become accountable for what you produce if you want the freedom to improve how you do so.

Doing better is the healthful response to most anything.

Like the tide that raises all ships, no one can lift others without first being made better himself.

Nature doesn’t really care whether you feel good. It selects for traits that improve survival and reproduction.

…the basic steps of self-control: setting clear and attainable goals, giving instantaneous feedback, and offering enough encouragement for people to keep practicing and improving.

…monitoring lets you improve your long-term planning. If you keep records, you can periodically check how far you’ve come so that you can set more realistic goals in the future.