Book Titles

The Enthusiastic Employee
How Companies Profit by Giving Workers What they Want

By David Sirota, Douglas Klein

Year Published: 2014
ISBN-13: 978-0133249026
Categories: Employees, Employers, Enthusiasm

238 Quotes Found

Quote Image Quote Page Number

The Enthusiastic Employee:

…respect is unconditional; it does not derive from what the employee does but what he is – a human being.

192

The Enthusiastic Employee:

Whether it’s financial or nonfinancial, the point of basic equity is that everyone is entitled to it. Not everyone is entitled to the same degree and kind of recognition.

192

The Enthusiastic Employee:

Feeling welcome is a tremendous morale booster for every person. We know that from our lives outside of work, and it is no less true at work.

193

The Enthusiastic Employee:

The bureaucrat might be defined as one so obsessed with her organization’s rules that she forgets its purpose.

194

The Enthusiastic Employee:

Not only do good physical working conditions make getting the work done easier; it boosts worker morale and productivity because of the resect for workers that it conveys.

196

The Enthusiastic Employee:

…numerous companies deliberately and successfully seek to remove needless boundaries and distinctions among the levels of an organization.

197

The Enthusiastic Employee:

…most people feel a lot of inhibition about communicating candidly with those of greater power.

198

The Enthusiastic Employee:

…organizations should encourage [the] exchange [of information] by making people less, not more, deferential to power in the way decisions are arrived at.

198

The Enthusiastic Employee:

…giving trained workers latitude in the way they do their jobs has a major positive impact on their performance.

203

The Enthusiastic Employee:

The view that people at work can’t be trusted to carry out their jobs without close supervision is one of the hallmarks of bureaucracy.

204