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The Enthusiastic Employee:
…enthusiasm… is employees feeling that they work for a great company, one to which they willingly devote time and energy beyond what they are being paid for…
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52 |
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The Enthusiastic Employee:
A great company for employees is one that largely meets all of their needs for equity, achievement, and camaraderie.
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52 |
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The Enthusiastic Employee:
…when all of [their] needs are satisfied, something unique happens to many employees and their relationship with the organization… It is what we call enthusiasm.
|
54 |
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The Enthusiastic Employee:
…there are employees who are, in effect, ‘allergic’ to work – they do just about anything to avoid it.
|
63 |
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The Enthusiastic Employee:
…the essentials of human motivation have changed very little over time. If significant change is observed, it is not that workers’ goals have changed, but that management is acting differently…
|
64 |
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The Enthusiastic Employee:
…what the overwhelming majority of people seek from work doesn’t conflict with management objective and goals, in fact, [it] usually strongly supports them.
|
65 |
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The Enthusiastic Employee:
…treat workers as disposable commodities… and – surprise! – employees are no longer ‘loyal.’
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65 |
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The Enthusiastic Employee:
…organizations with enthusiastic employees are, on average, much higher performing organizations than the rest.
|
69 |
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The Enthusiastic Employee:
Enthusiastic employees are caught up in the organization and identify with it, so its successes and failures become, in effect, the employees’ successes and failures.
|
72 |
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The Enthusiastic Employee:
Moderately satisfied employees… comprise a generally willing workforce… However, it is more of a passive loyalty. Enthusiastic employees don’t need to be asked.
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73 |
