Book Titles

Influencer
The New Science of Leading Change

By Al Switzler, David Maxfield, Jospeph Grenny, Kerry Patterson, Ron McMillan

Year Published: 2013
ISBN-13: 978-0071809795
Categories: Change, Influence, Leadership

103 Quotes Found

Quote Image Quote Page Number

Influencer:

Many unhealthy behaviors continue for years within organizations because confronting them openly simply isn’t done.

057

Influencer:

Bringing a simple solution to a complex behavioral challenge almost never works.

068

Influencer:

…the first problem influencers often face is that good behaviors feel bad while bad behaviors feel good.

078

Influencer:

Humans don’t merely find ways to act unnaturally. They find ways to enjoy activities that aren’t inherently enjoyable.

081

Influencer:

Whenever others cause us inconvenience or pain, we have a natural tendency to suspect they have selfish motives coupled with malicious intentions.

083

Influencer:

You can never hope to engage people’s commitment if they don’t have permission to say no.

084

Influencer:

This knee-jerk response to coerce others into embracing our version of right living rarely works. In fact, the more we push others to comply, the less it works.

084

Influencer:

The instant you stop trying to impose your agenda on others, you eliminate the fight for control.

087

Influencer:

People are capable of making enormous sacrifices when they have the agency to act on their own.

088

Influencer:

…the first tactic for helping people find greater personal motivation is to avoid demotivating them by inviting choice rather than giving orders.

090