Book Titles

More often than not, powerful elements from our environment remain invisible to us.

The environment affects muc of what we do, yet we often fail to notice its profound impact.

Much of what we do… is influenced by dozens of silent environmental forces that drive our decisions and actions in ways that we rarely notice.

…the data have to be fresh, consistent, and relevant if they’re going to have much of an impact.

The fact that different groups of employees are exposed to wildly different data streams helps explain why people often have such different priorities and passions.

If you want to predict who doesn’t trust of get along with whom in a company, take out a tape measure.

…smart creatures do their best to find a way to make hard tasks easier.

…when it comes to enabling others, we often turn to training before we look for ways to make the task easier to perform.

Making use of things to enable behavior works best when you can alter the physical world in a way that eliminates human choice entirely.

Often all that’s required to make good behavior inevitable is to structure it into your daily routine.