Book Titles

Fear can be a powerful motivator, driving people to avoid the sting of punishment and public humiliation.

…assholes are rarely nasty all the time; their followers are driven both by the ‘sticks’ of punishment and humiliation and the ‘carrots’ of hard-won warmth and recognition.

Another justification for acting like an asshole is that if you want to be left alone… glaring, growling and other forms of grumpiness are splendid means for chasing unwanted intruders away.

…organizations that drive in compassion and drive out fear attract superior talent, have lower turnover costs, share ideas more freely, have less dysfunctional internal competition, and trump the external competition.

People who are experienced at ‘asshole boss management’ also learn that their survival depends on protecting themselves from blame, humiliation, and recrimination rather than doing what is best for their organization.

…negative interactions have five times the effect on mood than positive interactions…

…human beings will go to extreme lengths to save face, to feel respected, and to avoid embarrassment and feelings of shame.