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The Coaching Habit:
When people start talking to you about the challenge at hand, what’s essential to remember is that what they’re laying out for you is rarely the actual problem.
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82 |

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The Coaching Habit:
Adding ‘for you’ to a question helps people figure out the answers faster and more accurately.
|
98 |

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The Coaching Habit:
Stick to questions starting with ‘What’ and avoid questions starting with ‘Why.’
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102 |

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The Coaching Habit:
…the essence of a legal contract is an exchange of value… this principle can help you build more resilient and mutually beneficial relationships with the people with whom you work.
|
117 |

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The Coaching Habit:
When your brain feels safe, it can operate at its most sophisticated level.
|
118 |

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The Coaching Habit:
…start with the end in mind rather than (as often happens) collapsing the ‘what’ of the outcome with the ‘how’ of the next steps and immediately getting discouraged.
|
126 |

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The Coaching Habit:
Get comfortable with silence… Bite your tongue, and don’t fill the silence. I know it will be uncomfortable, and I know it creates space for learning and insight.
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129 |

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The Coaching Habit:
Silence of often a measure of success.
|
130 |

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The Coaching Habit:
…we’re bouncing around between three archetypal roles – Victim, Persecutor and Rescuer – each one as unhelpful and dysfunctional as the other.
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136 |

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The Coaching Habit:
The minute we begin to think we have all the answers, we forget the questions. – Madeleine L’Engle
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141 |