Book Titles

Thanks for the Feedback
The Science and Art of Receiving Feedback Well

By Sheila Heen

Year Published: 2014
ISBN-13: 978-0670014668
Categories: Feedback, Leadership, Management

159 Quotes Found

Quote Image Quote Page Number

Thanks for the Feedback:

…keeping score is a way to set up those positive dopamine hits that entice you to keep trying.

268

Thanks for the Feedback:

You can’t stay motivated if you have to try your hardest all the time.

269

Thanks for the Feedback:

The truth is, at any time you are changing habits or approach, or working on a new skill, you are likely to get worse before you get better.

272

Thanks for the Feedback:

By seeing the choice in a new light, or by actually changing the choice, you can change your behavior, and that often sets in motion a virtuous cycle.

273

Thanks for the Feedback:

…coaching your coach – discussing the process of what helps you and why – is one of the most powerful ways to accelerate your learning.

274

Thanks for the Feedback:

…our own observations about how we learn best can make a huge difference in our ability to take in the feedback.

275

Thanks for the Feedback:

It’s best to have a coach who is well insulated from your compensation and career decisions.

278

Thanks for the Feedback:

Workers who seek out negative feedback – coaching on what they can improve – tend to receive higher performance ratings.

279

Thanks for the Feedback:

…everyone has shortcomings and weaknesses, and these are more likely to get in your way as the complexity of what you’re doing grows.

280

Thanks for the Feedback:

Can people learn and change? Sure. Is it difficult for each and every one of us to do so? You bet.

292