Book Titles

It’s the Manager
Moving From Boss to Coach

By Jim Clifton, Jim Harter

Year Published: 2019
ISBN-13: 978-1595622242
Categories: Being a Boss, Coaching, Management

62 Quotes Found

Quote Image Quote Page Number

It’s the Manager:

…data suggest that employees in today’s workforce expect their managers to coach them – primarily based on their strengths.

56

It’s the Manager:

To effectively develop competencies, first understand who each person is and what their natural tendencies are. Then position them to maximize the time they spend using their strengths to improve competencies.

62

It’s the Manager:

When done right, decisions to promote from within the organization result in higher success rates.

67

It’s the Manager:

Developing successful leaders – whether managers, executives or high-value individual contributors – is an ongoing process.

69

It’s the Manager:

Taking a purposeful approach to the employee exit process will get you the right analytics to make future decisions about your culture and create ambassadors who can enhance your employment brand.

71

It’s the Manager:

The experiences and interactions people have during their employee life cycle in your organization will determine your retention of start employees and ultimately, your employment brand.

72

It’s the Manager:

…using traditional performance management systems… leads to unclear and misaligned expectations, ineffective and infrequent feedback, and unfair or missing evaluation practices.

78

It’s the Manager:

…studies find that continual coaching has a powerful impact on performance. And goal setting has a stronger positive effect… when it is accompanied by feedback on progress.

80

It’s the Manager:

…employees hate feeling ignored – it’s even worse than focusing on their weaknesses. Some attention, no matter what form, is better than no attention.

82

It’s the Manager:

Progress Review conversations are a powerful coaching tool when they focus on celebrating success, preparing for future achievements, and planning for development and growth opportunities.

84