Book Titles

…people who have the courage to raise issues don’t do so to be difficult, but rather because they genuinely care about the organization.

As a great boss, you’re going to disappoint people from time to time and you must learn how to take some grief every now and then.

Most bosses believe… that giving anyone an excellent rating implies that there is no room for improvement. They’re confusing excellence with perfection.

When we don’t address people issues, there are consequences for us, our department, and our organization.

Too often we fail not because of our people, but through lack of courage to address people issues.

…thank them for their contribution. No one should feel that they are being taken for granted…

Though termination may make you uncomfortable, it is also part of being a boss.

You cannot abdicate your role as boss. When bosses fail to address employee issues personally and quickly, bad things happen.

Great bosses succeed in getting the most out of their people.

…the opposite of success isn’t always failure – more often it’s complacency that leads to failure.