Book Titles

Absolute Value
What Really Influences Customers in the Age of (Nearly) Perfect Information

By Emanuel Rosen, Itimar Simonson

Year Published: 2014
ISBN-13: 978-0062215673
Categories: Information, Products, Value

60 Quotes Found

Quote Image Quote Page Number

Absolute Value:

Consumers used to make decisions relative to other things… But today, more and more decisions are based on the absolute value of things.

004

Absolute Value:

When quality can be quickly assessed, people are less hesitant to try something new, which means that newcomers can enjoy lower barrier to entry.

005

Absolute Value:

…our decisions are no longer driven only by what happens to be in front of us or is top-of-mind. Instead, we can easily and quickly evaluate things based on a global context…

008

Absolute Value:

That’s just the way we are: absolute-value challenged, cognitive misers who are addicted to comparisons.

008

Absolute Value:

A state of perfect information is of course theoretical… but in more and more areas of life, we’re starting to get closer to absolute values, which makes us less dependent on relative evaluations.

010

Absolute Value:

…under certain conditions people can be overwhelmed by too many disorganized options, [but] in most real-world buying situations, options are already well sorted.

013

Absolute Value:

It’s hard to position things in people’s minds when they have access to all the information they need.

015

Absolute Value:

…market research tries to predict people’s preferences, but increasingly, decisions are influenced by the opinions of other consumers and experts.

015

Absolute Value:

A key element to ensure that people are not susceptible to relative tactics is exposure to diverse sources, perspectives, options, and considerations.

028

Absolute Value:

…surprising results and counterintuitive effects make good stories and these are exactly the stories that get more attention than they deserve and are prone to exaggerations.

036