…collective intelligence depends less on people’s cognitive skills than their prosocial skills.
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Hidden Potential:
The best teams have the most team players – people who excel at collaborating with others.
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Hidden Potential:
Unleashing hidden potential is about more than having the best pieces – it’s about having the best glue.
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Hidden Potential:
What really makes a difference is whether people recognize that they need one another to succeed on an important mission.
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Hidden Potential:
Collective intelligence rises as team members recognize one another’s strengths, develop strategies for leveraging them, and motivate one another to align their efforts in pursuit of a shared purpose.
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Hidden Potential:
Leaders play an important role in establishing cohesion… But all too often, when it comes time to decide who takes the helm, we fail to consider the glue factor.
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Hidden Potential:
When we select leaders, we don’t usually pick the person with the strongest leadership skills. We frequently choose the person who talks the most.
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Hidden Potential:
Research shows that groups promote the people who command the most airtime – regardless of their aptitude and expertise.
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Hidden Potential:
We mistake confidence for competence, certainty for credibility, and quantity for quality. We get stuck following people who dominate the discussion instead of those who elevate it.
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Hidden Potential:
The people to promote are the ones with the prosocial skills to put the mission above their ego – and team cohesion above personal glory.
