…action items for CEOs: Build a culture that rewards – not punishes – people for getting problems into the open where they can be solved.
067
The Hard Thing About Hard Things:
If you run a company, you will experience overwhelming psychological pressure to be overly positive. Stand up to the pressure, face your fear, and tell it like it is.
067
The Hard Thing About Hard Things:
…the wrong way to view an executive firing is as an executive failure; the correct way to view an executive firing is an interview/integration process system failure.
074
The Hard Thing About Hard Things:
Leaving a failing leader in place will cause an entire department in your company to slowly rot.
077
The Hard Thing About Hard Things:
When you expect your employees to act like adults, they generally do. If you treat them like children, then get ready for your company to turn into one big Barney episode.
080
The Hard Thing About Hard Things:
…humans, particularly those who build things, only listen to leading indicators of good news. – Andy Grove
087
The Hard Thing About Hard Things:
There may be nothing scarier in business than facing an existential threat.
089
The Hard Thing About Hard Things:
There comes a time in every company’s life where it must fight for its life.
090
The Hard Thing About Hard Things:
Spend zero time on what you could have done, and devote all of your time on what you might do. Because in the end, nobody cares; just run your company.
092
The Hard Thing About Hard Things:
When things go wrong in your company, nobody cares. The media don’t care, your investors don’t care, your board doesn’t care, your employees don’t care… And they are right not to care.