Book Titles

…a hallmark of effective bosses everywhere is that they doggedly protect their people.

Even though the journey is never easy, great bosses know what goals to strive for and how the ride ought to feel along the way – and lousy bosses never seem to quite get it.

Bosses ought to be judged by what they and their people get done and by how their followers feel along the way.

…bosses who drive their people to make piles of money and crank out lots of work – but crush the human spirit along the way – are bad bosses.

…bosses, like other humans, are notoriously poor judges of their own actions and accomplishments.

Beware if you fancy yourself as the rare boss who sees yourself as others do: Chances are you’re deluding yourself.

…the most deeply incompetent people suffer from the most inflated assessments of their own abilities and performance.

Dignity enables people to travel through their days feeling upbeat and respected.

…when the performance pressure starts heating up and things are on the verge of turning ugly, skilled bosses everywhere find ways to give people a break, or tell a joke, or just make a warm gesture…

…it is less work and more fun to give bosses the lion’s share of glory and guilt.