Quotes

The Peter Principle, Page 134

…discover an irrelevant incompetence. Find it and practice it diligently. It will keep you at a level of incompetence and so assure you of the keen personal satisfaction of regularly accomplishing some useful work.

The Inspirational Leader, Page 134

…no amount of yelling, shouting, or screaming can transform any environment into one that allows its people to be their very best.

Talent is Overrated, Page 134

Understand that people development works best through inspiration, not authority.

Inspired, Page 134

…customers rarely leave us for our competitors. They leave us because we stop taking care of them.

Brag!, Page 134

…you might be back in the game sooner than anticipated, so keep your bragalogues current and crisp.

The Inspirational Leader, Page 134

…fear-based environments are not sustainable and are incredibly damaging to the morale and sanity of anyone who has to work in that kind of environment.

The Advantage, Page 134

…it is always worthwhile to take a little time to clarify so that everyone on the leadership team knows and agrees on what everyone else does and that all critical areas are covered.

Unreasonable Hospitality, Page 134

…people usually want to be heard more than they want to be agreed with.

Primal Leadership, Page 134

A person’s self-awareness…sparks the readiness to change.

Managing Up, Page 134

Over-sharing personal details about your life may come back to bit you. Remember, no secret is ever safe.