Quotes

Focus, Page 118

…gaffe-prone people fail to pick up the social signals that they are making other people uneasy.

A World Without Email, Page 118

In modern knowledge work, we’ve largely lost interest in moving boldly ahead, embracing the resulting hardships as the cost of doing business better than before.

Radical Candor, Page 118

Bosses can’t become petty bureaucrats. When you have too much unilateral authority, you’ll inevitably do things that will erode trust, ruin your relationships, and make your direct reports want to escape from their jobs the way they’d want to break out of jail.

Fierce Conversations, Page 118

…leave your expert, storyteller, fix-it hat at the door. Come into the conversation with empty hands. Bring nothing but yourself.

Atomic Habits, Page 118

Nothing sustains motivation better than belonging to the tribe. It transforms a personal quest into a shared one.

The Progress Paradox, Page 118

Complaining may be a defensive mechanism to prevent complacency, but one whose side effect is making it hard to appreciate the moment.

A World Without Email, Page 118

Once we… start systematically rethinking how we work, we’ll inevitably create short-term inconvenience on our way to long-term improvement.

Thanks for the Feedback, Page 118

Often when we feel hurt, frustrated, ignored, offended, or anxious, we try to keep feelings out of the picture.

What Got You Here Won’t Get You There, Page 118

Treat every piece of advice as a gift or a compliment and simply say, ‘Thank you.’

The E-Myth Revisited, Page 118

Where the business is the product, how the business interacts with the consumer is more important than what it sells.