Quotes

Give and Take, Page 113

Research suggests that due to their susceptibility to ego threat, takers are more vulnerable to escalation of commitment than givers.

Drive, Page 113

While complying can be an effective strategy for physical survival, it’s a lousy one for personal fulfillment.

Unreasonable Hospitality, Page 113

…public speaking is a leadership skill. Being able to communicate your own excitement is a powerful way to engage the people who work for and with you, and to infect them with energy and a sense of purpose.

Mistakes Were Made (but not by me), Page 113

All of us do grow and mature, but generally not as much as we think.

Heart, Smarts, Guts, and Luck, Page 113

Fact: If you focus continuously on improving yourself, you will create more, and luckier, opportunities.

Something Really New, Page 113

You cannot always observe your customers interacting with your product and then observe what they do next. The next best thing is to ask them.

How to Be Happy at Work, Page 113

Hope is the starting point for any and all important changes we make in our lives, including at work.

The Art of Profitability, Page 113

If you invent something – a solution to a problem – and you are well known as a specialist, you can sell that same solution over and over…

HBR Guide to Persuasive Presentations, Page 113

Audiences can process only one stream of information at a time.

The Enthusiastic Employee, Page 113

…leveling with employees, when combined with clearly genuine efforts to maintain security to the extent possible… is a precondition for workforce enthusiasm…