Quotes

Radical Candor, Page 114

The essence of leadership is not getting overwhelmed by circumstances.

Ogilvy on Advertising in the Digital Age, Page 114

Marketers, no longer able to keep track of customers across myriad touch points, find it increasingly difficult to get a single view of their customers.

Drive, Page 114

The highest, most satisfying experiences in people’s lives [occur] when they [are] in flow.

Why Work Sucks and How to Fix It, Page 114

In [the doomsayers’] minds, even if work sucks, they think that at least the status quo affords some measure of stability and control. Without that control a business descends into anarchy.

Ditch the Pitch, Page 114

When creative ideas first see the light of day, they are usually rough likenesses of their eventual selves. Great ideas are developed through a series of iterations.

Give and Take, Page 114

…studies show that people actually make more accurate and creative decisions when they’re choosing on behalf of others than themselves.

Atomic Habits, Page 114

…whatever habits are normal in your culture are among the most attractive behaviors you’ll find.

The Advantage, Page 114

…an organization’s strategic anchors should change whenever its competitive landscape shifts and market conditions call for a different approach.

Unreasonable Hospitality, Page 114

…getting people to change their behavior is hard…

Never Split the Difference, Page 114

…there are always ways to bend our counterpart’s reality so it conforms to what we ultimately want to give them, not to what they initially think they deserve.