Quotes

So Good They Can’t Ignore You, Page 113

Giving people more control over what they do and how they do it increases their happiness, engagement, and sense of fulfillment.

Talent is Overrated, Page 113

…feedback is crucial to effective practice, and people have a tendency to misremember what they thought in the past.

The Infinite Game, Page 113

Our goal, as leaders, is to ensure that our people have the skills – technical skills, human skills or leadership skills – so that they are equipped to work to their natural best and be a valuable asset to the team.

The Lean Startup, Page 113

There are only two possible explanations for [failure to deliver]: a failure of execution or a failure to plan appropriately.

The Badass Business Analyst, Page 113

A Badass Business Analyst is keenly aware that when they are unable to move forward they need to have crucial conversations to remove roadblocks.

CrazyBusy, Page 113

Attention is like money: If we don’t watch how we spend it, we waste it.

On Becoming a Leader, Page 113

To do anything well requires knowing what it is that you’re doing, and you can only know what you’re really doing by making the process conscious – reflecting on yourself, reflecting on the task, and coming to a resolution.

Give and Take, Page 113

…once people make an initial investment of time, energy, or resources, when it goes sour, they’re at risk for increasing their investment.

Blink, Page 113

…[in improv], people [make] very sophisticated decisions on the spur of the moment, without the benefit of any kind of script or plot.

Getting to Yes, Page 113

Another way to channel criticism in a constructive direction is to turn the situation around and ask for their advice. Ask them what they would do if they were in your position.