Quotes

How, Page 85

Despite the best of intentions, people create rules variously and often in reaction to behaviors deemed unacceptable to the larger goals of the group.

Why Managers Matter, Page 085

Good bosses design systems and architecture, even those bosses who locate decision-making at lower levels of the organization.

Sooner Safer Happier, Page 085

Human systems experience the loss of information and things will start to creep back if your foot is taken off the gas.

Hidden Potential, Page 085

Too often, it feels like our mistakes pile up, while our accomplishments disappear. With the right support at the right moments, we can overcome obstacles to growth.

So Good They Can’t Ignore You, Page 085

…if you just show up and work hard, you’ll soon hit a performance plateau beyond which you fail to get any better.

From Paycheck to Purpose, Page 85

And as everybody knows, word of mouth is the best advertising. People trust the referrals of people who know them.

It Doesn’t Have to Be Crazy at Work, Page 085

The fact is that the higher you go in an organization, the less you’ll know what it’s really like. It might seem perverse, but the CEO is usually the last to know.

Dare to Forgive, Page 085

Acknowledging your own need to be forgiven is an excellent way to open your heart to forgive others.

Courage is Calling, Page 085

If cowardice is failure to do your duty, then courage is the decision to step up and do it. Answering the call. Overriding fear and seizing your destiny.

So Good They Can’t Ignore You, Page 085

…deliberate practice might provide the key to quickly becoming so good they can’t ignore you.