Quotes

Reality is Broken, Page 84

…by allowing someone else to tease us, we confirm our willingness to be in a vulnerable position. We are actively demonstrating our trust in the other person’s regard for our emotional well-being.

Never Split the Difference, Page 84

…while we can’t control others’ decisions, we can influence them by inhabiting their world and seeing and hearing exactly what they want.

Off Balance, Page 84

…tiredness is not just tiredness; it is a reduced capacity for life.

Working Identity, Page 084

Many people in transition… stumble onto the fact that they derive much of their sense of identity from their title and employer and that such overidentification with any institution can lead to stunted growth in other arenas.

The Speed of Trust, Page 84

…keep in mind that people typically judge us – and we judge them – based on observable behavior.

Managing Up, Page 084

All human behavior stems from some inner drive, want or need. The more you can figure out what the inner driver is, the better you can align your strategy to meet that need.

Think Again, Page 84

Studies…suggest that dissatisfaction promotes creativity only when people feel committed and supported – and that cultural misfits are most likely to add value when they have strong bonds with their colleagues.

Never Split the Difference, Page 84

…everyone on you meet is driven by two primal urges: the need to feel safe and secure, and the need to feel in control. If you satisfy those drives, you’re in the door.

Off Balance, Page 84

Knowing how to balance various activities in our life to produce the maximum flow of energy is perhaps the most important skill any of us can learn and develop.

Working Identity, Page 084

Far into our careers, we can remain the victims of other people’s values and expectations.