Quotes

Reality is Broken, Page 82

Prosocial emotions – including love, compassion, admiration, and devotion – are feel-good emotions that are directed toward others. They’re crucial to our long-term happiness be cause they help create lasting social bonds.

The Advantage, Page 82

An organization’s core purpose – why it exists – has to be completely idealistic.

Mistakes Were Made (but not by me), Page 082

Evolutionary psychologists argue that ethnocentrism… aids survival by strengthening your bonds to your primary social groups and thus increasing your willingness to work, fight, and occasionally die for them.

Blue Ocean Strategy, Page 082

Focus on the big picture, not the numbers.

It’s the Manager, Page 82

…employees hate feeling ignored – it’s even worse than focusing on their weaknesses. Some attention, no matter what form, is better than no attention.

Give and Take, Page 82

If you’re a taker, your driving motivation is to make sure you get more than you give, which means you…

The Advantage, Page 82

Employees in every organization, and at every level, need to know that at the heart of what they do lies something grand and aspirational.

Traction, Page 82

When creating a structure to function efficiently, you must take the long view. Sometimes this means eliminating or changing seats that are no longer relevant.

Off Balance, Page 82

We get so focused on what is urgent – that we miss what could be… and what matters most.

Working Identity, Page 082

Precisely because they are taken for granted, basic assumptions are very hard to change.