Quotes

Hidden Potential, Page 077

Research indicates that one of the best ways to gauge the value of other people’s judgments is to look for convergence between them.

Something Really New, Page 077

Among innovators, those with the creativity and the most customer and product knowledge will be most likely to produce the biggest innovations.

Sprint, Page 77

…[the] phrase ‘Remind us…’ is useful, because most interviews include content the team has heard before, at some point or another.

Never Split the Difference, Page 77

A trap into which many fall is to take what other people say literally.

Good Boss, Bad Boss, Page 77

…when people don’t feel safe – let alone obligated – to point out concerns, jump in, and correct their boss’s mistakes, then learning and error correction grind to a halt.

Denial, Page 077

If you grow in absolute terms but decline relative to other firms in your industry, you are going to sacrifice the sharpest, most ambitious executives you have.

The Peter Principle, Page 77

…the life of an organization and the company can go bankrupt, a government can fall, a civilization can crumble into barbarism, while the incompetents work on.

The Hard Thing About Hard Things, Page 077

Leaving a failing leader in place will cause an entire department in your company to slowly rot.

Measure What Matters, Page 77

Research shows that public goals are more likely to be attained than goals held in private. Simply flipping the switch to ‘open’ lifts achievement across the board.

Predictably Irrational, Page 077

Once the bloom is off the rose – once a social norm is trumped by a market norm – it will rarely return.