Quotes

Mistakes Were Made (but not by me), Page 054

…our efforts at self-justification are all designed to serve our need to feel good about what we have done, what we believe, and who we are.

What Got You Here Won’t Get You There, Page 54

…once the comment leaves your lips, the damage is done and it’s very hard to undo. You can’t take it back. No matter how fervently you apologize…

The Tipping Point, Page 054

Acquaintances… represent a source of social power, and the more acquaintances you have the more powerful you are.

Why Work Sucks and How to Fix It, Page 054

When we allow Sludge we’re accepting and reinforcing a workplace that values time and appearances over genuine accomplishment.

The Heart of Change, Page 54

…weakness is a killer when guiding teams going through a big change.

CrazyBusy, Page 054

The rush and the gush become allies if worry gives way to hope. The forgotten variable – emotion, turning negative emotional energy into positive – is the most crucial of all.

A World Without Email, Page 54

When you… bypass all the rich, non-linguistic social tools… you shouldn’t be surprised that work messaging is making us miserable.

Grit, Page 54

…there are no shortcuts to excellence. Developing real expertise, figuring out really hard problems, it all takes time – longer than most people imagine.

Why Work Sucks and How to Fix It, Page 054

If you were judged and paid based on what you actually contributed to your organization, then time and place wouldn’t be a factor.

CrazyBusy, Page 054

If you turn uncertainty and insecurity upside down, opportunities drop out – and this is certainly an uncertain and insecure age.