Quotes

Seductive Interaction Design, Page 054

While there’s an argument to be made for utilitarian experiences, a tool that works isn’t necessarily a tool that people will use.

Why Work Sucks and How to Fix It, Page 054

When you’re giving Sludge or receiving it or anticipating it you’re not contributing to work or to your life.

Stumbling on Happiness, Page 054

…happiness is a subjective experience that is difficult to describe to ourselves and to others, thus evaluating people’s claims about their own happiness is an exceptionally thorny business.

The Enthusiastic Employee, Page 54

…when all of [their] needs are satisfied, something unique happens to many employees and their relationship with the organization… It is what we call enthusiasm.

What Got You Here Won’t Get You There, Page 54

We make destructive comments without thinking – and therefore without noticing or remembering. But the objects of our scorn remember.

A World Without Email, Page 54

The richer the sender’s subjective experience of what she’s trying to communicate, the bigger the gap grows between her understanding and that of her correspondent…

How the Mighty Fall, Page 054

The greatest leaders do seek growth – growth in performance, growth in distinctive impact, growth in creativity, growth in people – but they do not succumb to growth that undermines long-term value.

The Practical Agilist Guidebook, Page 054

Every group has greater potential when every team member participates, no matter the skill level or amount of experience.

Never Eat Alone, Page 54

The recipe for achievement is a medley of self-assuredness, dogged persistence, and audacity.

Mistakes Were Made (but not by me), Page 054

…our efforts at self-justification are all designed to serve our need to feel good about what we have done, what we believe, and who we are.