Quotes

Drive, Page 39

’When institutions… focus on the short-term and opt for controlling people’s behavior,’ they do considerable long-term damage.

Seductive Interaction Design, Page 039

By understanding the associations suggested by different aesthetic cues, we can shape how people respond to our designs.

The Enthusiastic Employee, Page 39

Perversely, many managers appear to… do their best to demotivate employees!

To Sell is Human, Page 039

To sell well is to convince someone else to part with resources – not to deprive that person, but to leave him better off in the end.

Accelerate, Page 39

The inevitable failures of single operating systems hurt us now… they are going to kill us in the future. The twenty-first century will force us all to evolve…

Inspired, Page 39

…to innovate you need expertise, and the durable nature of product teams lets people go deep enough to gain that expertise.

Quiet Leadership, Page 39

…being self-directed is the only way we learn, think, invent, create, solve problems, visualize, rethink, re-engineer – you name it, it all happens within a process of making our own connections.

Drive, Page 39

People use rewards expecting to gain the benefit of increasing another person’s motivation and behavior, but in so doing, they often incur the unintentional and hidden cost of undermining that person’s intrinsic motivation toward the activity.

The Enthusiastic Employee, Page 39

…most people are reasonable in what they expect in terms of treatment and are eager to perform in a way that makes them feel good about their performance.

Give and Take, Page 39

Now, it’s much harder for takers to get away with being fakers, fooling people into thinking they’re givers.