Quotes

Leading the Unleadable, Page 31

When you have a difficult employee who is challenging you, learn to relish this as an opportunity to grow others and yourself in the process.

Off Balance, Page 31

…too many look to their companies to create work-life balance for them.

How to Be Happy at Work, Page 31

We live in a world where overwork is overvalued.

Seductive Interaction Design, Page 031

We’re more tolerant of problems in things that we find attractive.

Management, Page 031

Managers also have to be entrepreneurs. The have to redirect resources from areas of low or diminishing results to areas of high or increasing results… They have to create tomorrow.

Feel the Fear… and Do It Anyway, Page 31

…simply knowing what to do does not mean that you do it, or, for that matter, even remember it.

Profit First, Page 031

…it is human nature to revert to established habits in times of stress.

Getting to Yes, Page 31

Face-saving involves reconciling an agreement with principle and with the self-image of the negotiators. Its importance should not be underestimated.

What Got You Here Won’t Get You There, Page 31

Everyone, even the biggest ego in the room, has a hot button that can be pushed – and that button is self-interest. All we have to do is find it.

Leading the Unleadable, Page 31

Only by leading your unleadable self can you then prepare to lead the unleadable.