Quotes

Influence, Page 28

…human societies derive a truly significant competitive advantage from the reciprocity rule and, consequently, they make sure their members are trained to comply with it.

No Hard Feelings, Page 028

Studies show when we mathematize our experience – by tracking our steps or measuring miles hiked – we don’t enjoy them as much.

Empowered, Page 028

By not picking your battles and focusing on the few truly critical problems, most of the work going on does not make an impact.

The Inspirational Leader, Page 028

As a leader, you have an incredible opportunity to change someone’s life every single day.

Mistakes Were Made (but not by me), Page 028

…reading information that goes against your point of view can make you all the more convinced you are right.

Reality is Broken, Page 28

Games make us happy because they are hard work that we choose for ourselves, and it turns out that almost nothing makes us happier than good, hard work.

Sooner Safer Happier, Page 028

…product development, unique change, is emergent, not deterministic. The work is filled with unknown-unknowns and acting in the space changes the space.

Average is Over, Page 28

Managers play a role of growing importance in coordinating complex, large-scale production processes.

The Enthusiastic Employee, Page 28

People tend to join companies enthusiastically, hopeful that they have found an organization where their work-related goals, interests, and aspirations will be met.

Inspired, Page 28

…[prototypes are] immensely useful, as they’re all about learning fast and cheap.