Quotes

The Coaching Habit, Page 26

One of the laws of change: As soon as you try something new, you’ll get resistance.

Seductive Interaction Design, Page 026

Product personality influences our perceptions.

Think Again, Page 26

…the purpose of learning isn’t to affirm our beliefs; it’s to evolve our beliefs.

The Power of Regret, Page 26

Every damn thing you do in this life you have to pay for. – Edith Piaf

Why We Buy, Page 026

…studies prove that in general, the longer a shopper remains in a store, the more he or she will buy.

Start With No, Page 26

Sometimes neediness is blatant and easy to spot… but more often it is subtle and insidious. The trained negotiator sees neediness of all sorts all the time, in big ways and in little ways.

Hidden Potential, Page 026

The best way to accelerate growth is to embrace, seek, and amplify discomfort.

What if it Does Work Out?, Page 026

Keeping in touch with people is important and when you do, almost nothing in career-land is irreversible.

Leading the Unleadable, Page 26

The first difference with exceptional leaders is that they have a very personal, passionate mission that goes beyond those simple (and, yes, important results.

Why We Buy, Page 026

…the amount of time a shopper spends in a store depends on how comfortable and enjoyable the experience is.