Quotes

Thinking, Fast and Slow, Page 335

…it is costly to be risk averse for gains and risk seeking for losses.

Influence, Page 335

It appears the commitments most effective in changing self-image and future behavior are those that are active, public, and effortful.

The Enthusiastic Employee, Page 335

Psychological rewards are not a substitute for money, but managers should not make the opposite error, which is believe that money can be a substitute for psychological recognition.

The Enthusiastic Employee, Page 335

The needs for both money and nonfinancial rewards are important. Neither can replace the other.

The Messy Middle, Page 336

When you’re fully receptive, encounters of chance and mistakes of the eye become ideas.

Mistakes Were Made (but not by me), Page 336

Most people who get caught in a lie, mistake, or hypocritical dance feel sharp dissonance and are motivated to squirm out of it with a flurry of self-justification.

Influence, Page 336

…we accept inner responsibility for a behavior when we think we have chosen to perform it in the absence of strong outside pressure.

Influence, Page 336

…a strong threat… may motivate immediate compliance, but it is unlikely to produce long-term commitment.

Lean Thinking, Page 336

…recessions are precious things because they shake conventional wisdom, even complacent lean wisdom, and motivate managers to make hard choices.

The Enthusiastic Employee, Page 337

Catching people in the act… is usually reserved for misdeeds, but applying the same principle to good performance is exactly what managers should do.