Quotes

Mistakes Were Made (but not by me), Page 289

Human beings may not be eager to change, but we have the ability to change, and the fact that many of our self-protective delusions and blind spots are built in to the way the brain works is no justification for not trying.

Why We Buy, Page 289

Shopping is a form of entertainment, just like the movies or the zoo.

Range, Page 289

Going where no one has is a wicked problem. There is no well-defined formula or perfect system of feedback to follow.

Influencer, Page 289

If you know how to make use of the right influence tools and bring them to bear on a carefully designed effort, you too can change anything.

Management, Page 289

Effective leadership doesn’t depend on charisma. Indeed, charisma may become the undoing of leaders. It may make them inflexible, convinced of their own infallibility, unable to change.

How, Page 289

The world of HOW calls for conduct that creates long-term, self-sustaining continuity, which builds trust and further alignment between you and the world around you.

Management, Page 289

…effective leaders are painfully aware that they are not in control of the universe.

How, Page 289

If you want to become enduring and self-sustaining, you must focus your thinking through the lens of principled thought, and let those values-based considerations inform everything you do or say.

Management, Page 290

…the only definition of a leader is someone who has followers.

Mistakes Were Made (but not by me), Page 290

If the person who admits mistakes or harm is a business or political leader, you will probably feel reassured that you are in the capable hands of someone big enough to do the right thing…