Quotes

Lean Thinking, Page 253

Your customers are only interested in their product and they generally define value in terms of the whole product (often a good plus a service).

Why Managers Matter, Page 253

Trust is necessary because so many things in the workplace go unstated. Expectations change, often without notice.

Leaders Eat Last, Page 253

…[extrinsic rewards], when used as a primary means of incentivizing behavior in a work environment, can’t and don’t breed trust, loyalty or commitment.

Influencer, Page 253

More often than not, powerful elements from our environment remain invisible to us.

Lean Thinking, Page 253

…you need to start as quickly as you can with a specific activity… start with an activity that is performing very poorly but which is very important to the firm..

Hacking Growth, Page 253

The middle [pricing] package is sometimes called a decoy package and can be a powerful way to drive customers to higher-priced products.

Decisive, Page 253

Process’ isn’t glamourous. But the confidence it can provide is precious.

Influencer, Page 253

The environment affects muc of what we do, yet we often fail to notice its profound impact.

Lean Thinking, Page 253

…don’t waste your time on benchmarking if there is any way to get your firm moving without it.

Think and Grow Rich for Women, Page 253

Trust in your knowledge, ask for guidance, and allow your intuition to steer you in the right direction!