Quotes

Unreasonable Hospitality, Page 217

A gift transforms an interaction, taking it from transactional to relational…

Reset, Page 217

The right information in the right moment is the ultimate navigational aid.

Never Eat Alone, Page 217

…read books and magazines, listen to educational tapes, attend three to five conference a year, take a course or two, and develop relationships with the leaders in your field.

Distracted, Page 217

Ghostly, mysterious, and inextricably linked to attention, memory is a key player in the eternal background between past and future.

Never Eat Alone, Page 217

…you have to take care of yourself – your body, mind, and spirit – to be at your best.

Outliers, Page 217

…high-power distance communication works only when the listener is capable of paying close attention, and it works only if the two parties in a conversation have the luxury of time…

Decisive, Page 217

By bookending – anticipating and preparing for both adversity and success – we stack the deck in favor of our decisions.

When, Page 217

When we experience awe, time slows down. It expands. We feel like we have more of it. And that sensation lifts our well-being.

Focus, Page 217

Innovations rearrange our sense of what’s possible.

Hacking Growth, Page 218

One general rule that holds true across most product types is that improving the perceived value of the rewards leads to greater retention.