Quotes

No Hard Feelings, Page 221

Studies show that high emotional intelligence makes for a top-performing leader, no matter their gender.

Good Boss, Bad Boss, Page 221

There is strong evidence that power turns people into insensitive jerks who are oblivious to subordinates’ needs and actions.

Flawless Consulting, Page 221

…building a close relationship early in the process is so important: it will make the difficult conversations later in the process productive.

Leaders Eat Last, Page 221

When people feel good about working at the company they will work harder for the company… in that order.

Emotional Intelligence 2.0, Page 221

Your brain cannot listen well and prepare to speak at the same time.

Team of Teams, Page 221

The speed and interconnected nature of the new world in which we function have rendered it too stupid and slow to survive the onslaught of predators.

Good Boss, Bad Boss, Page 221

There is also convincing evidence that subordinates are hypervigilant about superior’s moves and often assume the worst about their intentions.

HBR Guide to Persuasive Presentations, Page 221

Think of each interaction as one moment in a larger relationship with your audience.

168 Hours, Page 221

…you’ll be able to fit in even more leisure and family activities on shorter workdays. There is always time somewhere.

Never Split the Difference, Page 221

To get leverage, you have to persuade your counterpart that they have something real to lose if the deal falls through.