Quotes

Hacking Growth, Page 196

One of the biggest mistakes companies make is asking visitors to opt in to receiving triggers such as notifications and emails too soon…

Team of Teams, Page 196

…engagement [is] the central predictor of productivity, exceeding individual intelligence, personality, and skill.

The Five Dysfunctions of a Team, Page 196

…most successful people learn to be competitive with their peers, and protective of their reputations. It is a challenge for them to turn those instincts off for the good of a team, but that is exactly what is required.

Fierce Conversations, Page 196

We’d all like to be understood, yet very few feel understood.

Start With No, Page 196

If you are constrained by money and your adversary is not, watch out.

The Making of a Manager, Page 196

The plan that is smartest for your team is the one that acknowledges your relative strengths and weaknesses.

The Speed of Trust, Page 196

…clarifying expectations effectively is always a two-way street.

Hacking Growth, Page 196

A great rule of thumb about deploying triggers is that your rationale for getting in touch with the users should be to alert them of an opportunity of clear value to them.

The Five Dysfunctions of a Team, Page 196

Teams that lack trust waste inordinate amounts of time and energy managing their behaviors and interactions within the group.

How to Be Happy at Work, Page 196

…shared hope helps us to feel stronger than we would alone and empowered to reach for our dreams.