Quotes

Never Eat Alone, Page 207

Content is a cause, an idea, trend, or skill – the unique subject matter on which you are the authority.

Fierce Conversations, Page 207

…it’s human to be angry, and it’s okay to tell someone what you’re feeling.

CrazyBusy, Page 207

Habits, routines, and rituals allow you to put your conscious mind in more interesting places than remembering to put coins in the meter.

The Five Dysfunctions of a Team, Page 207

Great teams make clear and timely decisions and move forward with complete buy-in from every member of the team, even those who voted against the decision.

The Infinite Game, Page 207

Finite thinkers do not appreciate that an investment in people will ultimately benefit the company, the customer and their investments.

Atomic Habits, Page 207

Behavior only shifts if the punishment is painful enough and reliably enforced.

Think Again, Page 207

Rethinking is not just an individual skill. It’s a collective capability, and it depends heavily on an organization’s culture.

Sprint, Page 208

Seeing where customers struggle and where they succeed with your prototype is useful – but hearing their thoughts as they go is invaluable.

No Hard Feelings, Page 208

…command and control management – which uses dominance to get results – is on its way out. A relational leadership style has emotional and financial benefits.

Unapologetically Ambitious, Page 208

…aim for most of your [networking] interactions to be spent providing help or value to others. Give more than you take; it’s not just the generous thing to do, but it also puts you in a position of power instead of weakness.