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…hyperbolic discounting: We can ignore temptations when they’re not immediately available, but once they’re right in front of us we lose perspective and forget our distant goals.
Ultimately, adopting a gritty perspective involves recognizing that people get better at things – they grow.
Unlike negative criticism, coaching trains its sights on future improvement.
There is much to be gained by enlisting partners and colleagues who are committed to the same goals.
Besides being focused on satisfying today’s customers, leaders must be looking to the distant horizon.
Whenever we have something that we are good at – something we care about – that experience and passion fundamentally change the nature of our first impressions.
The goal is to make the environment as simple as possible, and no simpler.
Miswanting occurs when we discover that what we wanted did not make us happy.
…when we are outside our areas of passion and expertise, our reactions are invariably wrong. It just means that they are shallow.









