Quotes

The Advantage, Page 180

…the key to quickly sizing up the organization’s progress and deciding where to spend scarce resources is by keeping the evaluation process as simple as possible.

Think Again, Page 180

In a productive conversation, people treat their feelings as a rough draft. Like art, emotions are works in progress. It rarely serves us well to frame our first sketch.

The Heart of Change, Page 180

The emotions that undermine change include anger, false pride, pessimism, arrogance, cynicism, panic, exhaustion, insecurity, and anxiety.

Denial, Page 180

…denial… is prevalent in the early stages of nearly every fundamental shift in business conditions.

How to Be Happy at Work, Page 180

…when you’ve heard a wake-up call, you need to engage in optimism and commit to a positive outlook about the future.

The Way We’re Working Isn’t Working, Page 180

The external obstacles to absorbed focus are greater than ever and the demands on our attention continue to increase inexorably.

Leaders Eat Last, Page 180

Give authority to those closest to the information.

Good to Great, Page 180

…the drive for mergers and acquisitions comes less from sound reasoning and more from the fact that doing deals is a much more exciting way to spend your day than doing actual work. – Peter Drucker

Fierce Conversations, Page 180

There is a universal longing to be known, to be understood. Unfortunately, the experience is rare.

The Speed of Trust, Page 180

Anyone who stops learning is old, whether this happens at twenty or eight. – Harvey Ullman