Quotes

The Heart of Change, Page 179

The single biggest challenge in the process is changing people’s behavior.

The Enthusiastic Employee, Page 179

…the principles of effective management practice – such as not treating workers as fungible objects – are relevant for good times and bad equally.

Denial, Page 179

In business, it is easier to get into something than to get out of it.

How to Be Happy at Work, Page 179

…if we want to assess our work situation fairly, we have to let go of the habitual ways we view people and our work experience.

The Way We’re Working Isn’t Working, Page 179

We’re too busy t trying to keep up even to focus on the fact that the way we’re working isn’t working.

On Becoming a Leader, Page 179

…the organization must offer its employees the kinds of experiences that will enable them to learn and, finally, to lead.

Toxic Positivity, Page 179

Talking about things that upset us is hard.

Fierce Conversations, Page 179

Each individual has his or her context and lives his or her life accordingly.

The Enthusiastic Employee, Page 179

Loyalty begets loyalty.

On Becoming a Leader, Page 179

Leaders are not made by corporate courses, any more than they are made by their college courses, but by experience.