| 16441 Quotes Found |
Amp It Up, Page 170
Most people are, by definition, average performers. It’s ultimately about your attitude and behavior, which is a choice, not a skill set.
Why We Buy, Page 170
When service is lousy, shoppers will find another store; bad service undoes good merchandise, prices and location almost every time.
Why Managers Matter, Page 170
…hierarchy isn’t as valuable where few interdependencies exist among people, resources, and tasks, uncertainty is low, and there is plenty of time to make decisions.
Rules of Estrangement, Page 170
…doing the right thing is often really, really hard when it’s your child.
Amp It Up, Page 170
The world eventually catches on to those who mostly manage appearances instead of adding value to the organization.
Decisive, Page 170
…with more distance we can see more clearly the most important dimensions of the issue we’re facing.
Fierce Conversations, Page 170
When we keep important thoughts private, our ability to learn and to make good decisions is reduced.
The Heart of Change, Page 170
…most of us assume the best and put much of our cynicism aside at the beginning of a new job.
Sprint, Page 170
The distinction between feedback and reaction is crucial. You want to create a prototype that evokes honest reactions from your customers.
Why We Buy, Page 170
Regardless of how practical an activity shopping seems to be, feelings always come first, and good is always better than bad.