Quotes

Fierce Conversations, Page 167

Most of us allow ourselves to be influenced or persuaded that the voice within us is mistaken, flawed, at best a distraction.

The Tipping Point, Page 167

…peer influence and community influence are more important than family influence in determining how children turn out.

The Way We’re Working Isn’t Working, Page 167

We hunger for close relationships not just in our personal lives but also at work, and we especially need to feel valued by those who manage and evaluate us.

Seductive Interaction Design, Page 167

By creating a challenge, you can sustain some of the delight.

Feel the Fear… and Do It Anyway, Page 167

Don’t let an opportunity go by to thank someone who has given you something – anything at all.

Fierce Conversations, Page 167

We know things. We sense things. We don’t know how or why we know things. We just do.

The Way We’re Working Isn’t Working, Page 167

Because gestures of appreciation are so rare in most organizations, a little goes a long way.

Why Managers Matter, Page 167

Modules are smaller pieces of a larger system that can be combined in different ways.

Flawless Consulting, Page 167

…one of the consultant’s most important contributions to a client is a redefinition of the problem.

Leading the Unleadable, Page 167

The lack of ability to say ‘no’ is what drives many projects to start so poorly.